Shopping on line can be easy, simple and save you lots of money. It can also take a lot of your time, frustrate you, and result in unwanted purchases. Now the same can be said for regular high street shopping, but with the vast opportunity presented by the Internet it will pay you to spend a few minutes reading this and understanding how to better optimize your Microsoft shopping experience:
1. Compare - without doubt the biggest advantage that the Microsoft offers shoppers today is the ability to compare thousands of Microsoft at a time. This is a great thing, but not necessarily all the time! Too much can be daunting at times so take advantage of the great comparison sites and where possible let them do the hard work for you.
2. Research - if it has been said it will be on the internet. Ignorance is no longer a justifiable reason for buying the wrong thing. Take the time to research in detail everything that you could possible want to know about
3. Testimonials - don't know anybody that has bought a Microsoft? Wrong! If the Microsoft is good the internet will let you know. Use the Internet as a friend and get testimonials before you buy.
4. Questions - Got a question about Microsoft then search the Forums, FAQ's, Blogs etc. Don't be afraid to ask .....
5. Reputation - Never heard of the company selling Microsoft? Don't worry, no reason why you should know every company in the world, but you know someone that does! Use the internet to find out what people are saying about Microsoft and build up a picture of their reputation for sales, returns, customer service, delivery etc.
6. Returns - still worried that even after all of the above your Microsoft wont be what you want? Check out the returns policy. There is so much competition now that someone, somewhere is bound to offer the terms that you are comfortable with.
7. Feedback - happy with your Microsoft then let people know, after all you are depending on others people input in your buying decision, so why not give a little back.
8. Security - check for the yellow padlock on the Microsoft site before you buy, and the s after http:/ /i.e. https:// = a secure site
9. Contact - got a question about Microsoft, or want to leave a comment then check out the sites contact page. Reputable companies have them and respond.
10. Payment - ready to pay for your Microsoft, then use your credit card or PayPal! Be aware of companies that don't accept them, there may be genuine reasons but given the huge amount of choice you have when buying online there is no reason at all not to buy via credit card or PayPal.
{{Infobox_Company | company_name = Microsoft Corporation
| company_logo = ]
| company_type = [Public company ({{nasdaq2|MSFT-->)
| foundation = Albuquerque, New Mexico, [United States ([April 4 [)
{{cite news
| url = http://news.bbc.co.uk/2/hi/business/5085630.stm
| title = Bill Gates: A timeline
| work = news.bbc.co.uk
| publisher = [BBC News
| date = 15 June [
| accessdate = 2007-08-15
-->
| location_city = [Redmond, Washington
| location_country = [United States
| key_people = [Bill Gates, [Entrepreneur and [Chairman#Types;
[Paul Allen, [Entrepreneur;
[Steve Ballmer, [Chief executive officer;
[Ray Ozzie, [Software Architecture
| industry = [Computer software
[Publishing
[Research and development
[Computer hardware
[Console game
| products = [Microsoft Windows
[Microsoft Office
[Microsoft Servers
[Microsoft Visual Studio
[Microsoft Dynamics
[Microsoft Game Studios[Xbox
[Windows Live
[Windows Mobile
[Zune
| revenue = {{profit--> [United States dollar51.12 [1000000000 (number) (2007)
{{cite web
| author = MSFT Investor Relations
| date = July 19, [
| url = http://www.microsoft.com/msft/earnings/FY07/earn_rel_q4_07.mspx
| title = "Microsoft Fourth Quarter FY 2007 Earnings Release: Microsoft’s Annual Revenue Surpasses $50 Billion"
| work = microsoft.com
| publisher = Microsoft Corporation
| accessdate = 2007-08-15
-->
| operating_income = {{profit--> US $18.52 billion (2007)
| net_income = {{profit--> US $14.06 billion (2007)
| num_employees = 79,000 (2007)
{{cite web
| date =
August 1, [
| url = http://www.microsoft.com/presspass/inside_ms.mspx
| title = "Fast Facts About Microsoft"
| work = microsoft.com
| publisher = Microsoft Corporation
| accessdate = 2007-08-15
-->
| slogan = ''Your potential. Our passion.''
| homepage =
http://www.microsoft.com/worldwide/ www.microsoft.com
-->
Microsoft Corporation () (), is an
United States multinational corporation computer technology
corporation with 79,000 employees in 102 countries and global annual
revenue of United States dollar51.12 1000000000 (number) as of 2007. It develops, manufactures, licenses and supports a wide range of
computer software products for computing devices. Headquartered in
Redmond, Washington, Washington,
United States, its best selling products are the
Microsoft Windows operating system and the
Microsoft Office suite of productivity software. These products have prominent positions in the
desktop computer market, with market share estimates as high as 90% or more as of 2003 for Microsoft Office and 2006 for Microsoft Windows, in line with Bill Gates' vision "to get a workstation running our software onto every desk and eventually in every home".Quote from ComputerWorld 1985 (7/22); there is as yet no documented use of this vision statement prior to 1985. Gates' official bio asserts that he was 'Guided by a belief that the computer would be a valuable tool on every office desktop and in every home'.
Founded to develop and sell
BASIC programming language interpreter (computer software) for the
Altair 8800, Microsoft rose to dominate the home computer operating system market with MS-DOS in the mid-1980s. The company released an
IPO in the
stock market, which, due to the ensuing rise of the stock price, has made four billionaires and an estimated 12,000 millionaires from Microsoft employees.Chapman, Merrill R.,
In search of stupidity: over 20 years of high-tech marketing disasters (2nd Edition), Apress, ISBN 1-59059-721-4* Throughout its history the company has been the target of criticism for various reasons, including monopoly business practices—both the United States Department of Justice and the European Commission, among others, brought Microsoft to court for antitrust violations and software bundling. homepage at the United States Department of Justicehttp://europa.eu/rapid/pressReleasesAction.do?reference=IP/04/382&format=HTML&aged=1&language=EN&guiLanguage=en
Microsoft has footholds in other markets besides operating systems and office suites, with assets such as the MSNBC
cable television network, the
MSN Web portal, and the Encarta multimedia encyclopedia. The company also markets both computer hardware products such as the IntelliPoint and
home entertainment products such as the
Xbox,
Xbox 360,
Zune and MSN TV. Known for what is generally described as a developer-centric business culture, Microsoft has historically given customer support over
Usenet newsgroups and the World Wide Web, and awards Microsoft MVP status to volunteers who are deemed helpful in assisting the company's customers.* * * The company's official website is one of the most visited on the Internet, receiving more than 2.4 million unique page views per day according to Alexa.com, who ranked the site 18th amongst all websites for traffic rank on September 12,
2007.
History
1975–1985: Founding
Following the launch of the
Altair 8800, Bill Gates called the creators of the new
microcomputer,
Micro Instrumentation and Telemetry Systems (MITS), offering to demonstrate an implementation of the BASIC programming language for the system. After the demonstration, MITS agreed to distribute
Altair BASIC.
Bill Gates left
Harvard University, moved to
Albuquerque, New Mexico where MITS was located, and founded Microsoft there. The company's first international office was founded on
November 1,
1978, in Japan, entitled "
ASCII Microsoft" (now called "Microsoft Japan"). On January 1,
1979, the company moved from Albuquerque to a new home in
Bellevue, Washington.
Steve Ballmer joined the company on June 11,
1980, and later succeeded Bill Gates as
CEO.
DOS (
Disk storage Operating System) was the operating system that brought the company its first real success. On August 12, 1981, after negotiations with Digital Research failed,
International Business Machines awarded a contract to Microsoft to provide a version of the
CP/M operating system, which was set to be used in the upcoming
IBM Personal Computer (PC). For this deal, Microsoft purchased a CP/M clone called 86-DOS from Seattle Computer Products, which IBM renamed to PC-DOS. Later, the market saw a flood of IBM PC clones after Columbia Data Products successfully cloned the IBM BIOS, and by aggressively marketing
MS-DOS to manufacturers of IBM-PC clones, Microsoft rose from a small player to one of the major software vendors in the home computer industry. The company expanded into new markets with the release of the
Microsoft Mouse in 1983, as well as a publishing division named Microsoft Press.
1985–1995: OS/2 and Windows
In August 1985, Microsoft and IBM partnered in the development of a different operating system called
OS/2. On November 20,
1985, Microsoft released its first retail version of
Microsoft Windows, originally a graphical extension for its MS-DOS operating system. On March 13, 1986 the company went public with an IPO, with a starting initial offering price of $21.00 and ending at the first day of trading as at US $28.00. In 1987, Microsoft eventually released their first version of OS/2 to Original equipment manufacturer. See May 1987 releases.
]
In ], Microsoft introduced its flagship office suite,
Microsoft Office. This was a bundle of separate office productivity applications, such as
Microsoft Word and
Microsoft Excel. On May 22,
1990 Microsoft launched
Windows 3.0. The new version of Microsoft's operating system boasted such new features as streamlined user interface graphics and improved
protected mode capability for the Intel 80386 processor; it sold over 100,000 copies in two weeks. Windows at the time generated more revenue for Microsoft than OS/2, and the company decided to move more resources from OS/2 to Windows. In the ensuing years, the popularity of OS/2 declined, and Windows quickly became the favored PC platform.
During the transition from MS-DOS to Windows, the success of Microsoft's product Microsoft Office allowed the company to gain ground on application-software competitors, such as WordPerfect and Lotus 1-2-3. According to The Register, Novell, an owner of WordPerfect for a time, alleged that Microsoft used its inside knowledge of the DOS and Windows kernels and of undocumented
Application Programming Interface features to make Office perform better than its competitors. Eventually, Microsoft Office became the dominant business suite, with a market share far exceeding that of its competitors.
In 1993, Microsoft released Windows NT 3.1, a business operating system with the Windows 3.1 user interface but an entirely different kernel. In 1995, Microsoft released Windows 95, a new version of the company's flagship operating system which featured a completely new user interface, including a novel Start menu; more than a million copies of Microsoft Windows 95 were sold in the first four days after its release. The company also released its
web browser, Internet Explorer, with the Windows 95 Plus! Pack in August 1995 and subsequent Windows versions.
1995–2005: Internet and legal issues
In the mid-90s, Microsoft began to expand its product line into computer networking and the World Wide Web. On August 24 1995, it launched a major
online service, MSN (Microsoft Network), as a direct competitor to AOL. MSN became an umbrella service for Microsoft's online services. The company continued to branch out into new markets in 1996, starting with a joint venture with
NBC to create a new 24/7 cable news station, MSNBC. Microsoft entered the personal digital assistant (PDA) market in November with Windows CE 1.0, a new built-from-scratch version of their flagship operating system, specifically designed to run on low-memory, low-performance machines, such as handhelds and other small computers. Later in 1997,
Internet Explorer 4.0 was released for both Mac OS and Windows, marking the beginning of the takeover of the browser market from rival Netscape. In October, the Justice Department filed a motion in the Federal
District court in which they stated that Microsoft had violated an agreement signed in 1994, and asked the court to stop the bundling of Internet Explorer with Windows.
The year 1998 was significant in Microsoft's history, with Bill Gates appointing
Steve Ballmer as president of Microsoft but remaining as Chair and CEO himself. The company released
Windows 98, an update to Windows 95 that incorporated a number of Internet-focused features and support for new types of devices. On
April 3 2000, a judgment was handed down in the case of United States v. Microsoft, calling the company an "abusive monopoly" and forcing the company to split into two separate units. Part of this ruling was later overturned by a federal
Appeal, and eventually settled with the U.S. Department of Justice in 2001.
In 2001, Microsoft released
Windows XP, the first version that encompassed the features of both its business and home product lines. XP introduced a new
graphical user interface, the first such change since Windows 95. Later, with the release of the
Xbox Microsoft entered the multi-billion-dollar game console market dominated by Sony and Nintendo. Microsoft encountered more turmoil in March 2004 when antitrust legal action was brought against it by the
European Union for allegedly abusing its market dominance (see
European Union Microsoft antitrust case), eventually resulting in a judgement to produce a new version of its Windows XP platform—called Windows XP Home Edition N—that did not include its
Windows Media Player. (from the official EU website)
2005–present: Vista and other transitions
In 2006, Bill Gates announced a two year transition period from his role as Chief Software architect, which would be taken by
Ray Ozzie, and planned to remain the company's chairman, head of the Board of Directors and act as an adviser on key projects. As of July 2007, Windows Vista is Microsoft's latest operating system, released in January 2007.
Microsoft Office 2007 was released at the same time; its "Ribbon (computing)" user interface is a significant departure from its predecessors.
Product divisions
To be more precise in tracking performance of each unit and delegating responsibility, Microsoft reorganized into seven core business groups—each an independent financial entity—in April 2002. Later, on September 20 2005, Microsoft announced a rationalization of its original seven business groups into the three core divisions that exist today: the Windows Client, MSN and Server and Tool groups were merged into the
Microsoft Platform Products and Services Division; the Information Worker and Microsoft Business Solutions groups were merged into the
Microsoft Business Division; and the mobile computing and Home and Entertainment groups were merged into the
Microsoft Entertainment and Devices Division.
Platform Products and Services Division
, one of the company's best-known products.
This division produces Microsoft's
flagship product, the Windows operating system. It has been produced in many versions, including Windows 3.1,
Windows 95, Windows 98, Windows 2000,
Windows 2000 server, Windows Me, Windows Server 2003, Windows XP and Windows Vista. Almost all
IBM PC compatible personal computers come with Windows preinstalled. The current desktop version of Windows is Windows Vista. The
online service MSN, the cable television station
MSNBC and the Microsoft online magazine
Slate are all part of this division. (
Slate was acquired by
The Washington Post on December 21, 2004.) At the end of 1997, Microsoft acquired Hotmail, the most popular webmail service, which it rebranded as "MSN Hotmail". In 1999, Microsoft introduced
MSN Messenger, an
instant messaging client, to compete with the popular
AOL Instant Messenger. Along with Windows Vista, MSN Messenger is to become Windows Live Messenger.
Microsoft Visual Studio is the company's set of
programming tools and compilers. The software product is GUI-oriented and links easily with the
Windows APIs, but must be specially configured if used with non-Microsoft libraries. The current version is Visual Studio 2005. The previous version,
Visual Studio.Net 2003, was named after the .NET initiative, a Microsoft marketing initiative covering a number of technologies. Microsoft's definition of .NET continues to evolve. As of 2004, .NET aims to ease the development of Microsoft Windows-based applications that use the Internet, by deploying a new Microsoft communications system,
Indigo (now renamed Windows Communication Foundation). This is intended to address some issues previously introduced by Microsoft's DLL design, which made it difficult, even impossible in some situations, to manage, install multiple versions of complex
software packages on the same system (see DLL-hell), and provide a more consistent development platform for all Windows applications (see
Common Language Infrastructure). In addition, the Company established a set of certification programs to recognize individuals who have expertise in its software and solutions. Similar to offerings from Cisco Systems, Sun Microsystems,
Novell, IBM, and Oracle Corporation, these tests are designed to identify a minimal set of proficiencies in a specific role; this includes developers (
Microsoft Certified Professional), system/network analysts (
MCSE), trainers ("Microsoft Certified Professional") and administrators (
MCSA and MCDBA).
Microsoft offers a suite of Server (computing) software, entitled Windows Server System.
Windows Server 2003, an operating system for network servers, is the core of the Windows Server System line. Another server product, Systems Management Server, is a collection of tools providing remote-control abilities, patch management, software distribution and a hardware/software inventory. Other server products include:
- Microsoft SQL Server, a relational database management system;
- Microsoft Exchange Server, for certain business-oriented e-mail features;
- Small Business Server, for messaging and other small business-oriented features; and
- Microsoft BizTalk Server, for employee integration assistance and other functions.
Business Division
The Microsoft Business Division produces
Microsoft Office, which is the company's line of office software. The software product includes Microsoft Office Word (a word processor),
Microsoft Access (a personal relational database application),
Microsoft Excel (a spreadsheet program),
Microsoft Office Outlook (Windows-only
collaborative software, frequently used with
Microsoft Exchange Server), Microsoft PowerPoint (presentation software), and
Microsoft Publisher (desktop publishing software). A number of other products were added later with the release of Office 2003 including
Microsoft Visio,
Microsoft Project,
Microsoft MapPoint, Microsoft InfoPath and Microsoft Office OneNote.
The division focuses on developing financial and business management software for companies. These products include products formerly produced by the Business Solutions Group, which was created in April 2001 with the acquisition of Great Plains (accounting). Subsequently, Microsoft Navision was acquired to provide a similar entry into the European market, resulting in the planned release of
Microsoft Dynamics NAV in 2006. The group markets
Axapta and Solomon, catering to similar markets, which is scheduled to be combined with the Navision and Great Plains lines into a common platform called
Microsoft Dynamics.
Entertainment and Devices Division
, Microsoft's second system in the gaming console market.
Microsoft has attempted to expand the Windows brand into many other markets, with products such as
Windows CE for Personal Digital Assistant and its "Windows-powered" Smartphone products. Microsoft initially entered the mobile market through Windows CE for
handheld devices, which today has developed into Windows Mobile 6. The focus of the operating system is on devices where the OS may not directly be visible to the end user, in particular, appliances and cars. The company produces MSN TV, formerly
WebTV, a television-based
Internet appliance. Microsoft used to sell a set-top Digital Video Recorder (DVR) called the
Microsoft TV, which allowed users to record up to 35 hours of television programming from a
Direct-To-Home satellite television provider
DirecTV. This was the main competition in the UK for British Sky Broadcasting's (BSkyB) SKY + service, owned by
Rupert Murdoch. UltimateTV has since been discontinued, with DirecTV instead opting to market DVRs from TiVo Inc. before later switching to their own Digital video recorder brand.
Microsoft sells computer games that run on Windows PCs, including titles such as
Age of Empires,
Halo (video game series) and the
Microsoft Flight Simulator series. It produces a line of reference works that include
encyclopedias and
atlas (cartography), under the name Encarta. Microsoft Zone hosts free premium and retail games where players can compete against each other and in tournaments. Microsoft entered the multi-billion-dollar game console market dominated by
Sony and Nintendo in late 2001, with the release of the Xbox. The company develops and publishes its own video games for this console, with the help of its Microsoft Game Studios subsidiary, in addition to third-party developer Xbox video game publishers such as Electronic Arts and Activision, who pay a license fee to publish games for the system. The Xbox also has a successor in the
Xbox 360, released on
2005-11-22 in
North America and other countries. With the
Xbox 360, Microsoft hopes to compensate for the losses incurred with the original Xbox. However, Microsoft made some decisions considered controversial in the video Gaming Community, such as selling two different versions of the system, as well as providing backward compatibility with only particular Xbox titles. In addition to the Xbox line of products, Microsoft also markets a number of other computing-related hardware products as well, including
computer mouse, Computer keyboard, joysticks, and gamepads, along with other
game controllers, the production of which is outsourced in most cases.
Business culture
Microsoft has often been described as having a developer-centric business culture. A great deal of time and money is spent each year on recruiting young university-trained software developers and on keeping them in the company. For example, while many software companies often place an entry-level software developer in a cubicle desk within a large office space filled with other cubicles, Microsoft assigns a private or semiprivate closed office to every developer or pair of developers. In addition, key decision making at every level are either developers or former developers. In a sense, the software developers at Microsoft are considered the "stars" of the company in the same way that the sales staff at IBM are considered the "stars" of their company.
Within Microsoft the expression
eat one's own dog food is used to describe the policy of using the latest Microsoft products inside the company in an effort to test them in "real-world" situations. Only prerelease and beta versions of products are considered dog food. This is usually shortened to just "dogfood" and is used as noun, verb, and adjective. The company is also known for their hiring process, dubbed the "
Microsoft interview", which is notorious for off-the-wall questions such as "Why is a
manhole cover round?" and is a process often mimicked in other organizations, although these types of questions are rarer now than they were in the past. For fun, Microsoft also hosts the
Microsoft Puzzle Hunt, an annual puzzle hunt (a live puzzle game where teams compete to solve a series of puzzles) held at the Redmond campus.
As of 2006, Microsoft employees, not including Bill Gates, have given over $2.5bn dollars to
non-profit organizations worldwide, making Microsoft the worldwide top company in per-employee donations. Starting around 2005, a blogger claiming to be an employee of Microsoft, dubbing itself Mini-Microsoft, claims that the company has become a "passionless, process-ridden, lumbering idiot," due in part to ineffective management, and calls for the company to be downsized. In January 2007, the Harris Interactive/The Wall Street Journal Reputation Quotient survey came to the conclusion that Microsoft had the world's best corporate reputation, citing strong financial performance, vision & leadership, workplace environment rankings, and the charitable deeds of the Bill & Melinda Gates Foundation.
User culture
Technical reference for developers and articles for various Microsoft magazines such as
Microsoft Systems Journal (or MSJ) are available through the Microsoft Developer Network, often called MSDN. MSDN also offers subscriptions for companies and individuals, and the more expensive subscriptions usually offer access to pre-release beta versions of Microsoft software. In recent years, Microsoft launched a community site for developers and users, entitled Channel9, which provides many modern features such as a
wiki and an Internet forum. Another community site that provides daily videocasts and other services,
On10.net, launched on March 3, 2006.
Most free technical support available through Microsoft is provided through online
Usenet newsgroups (in the early days it was also provided on
CompuServe). There are several of these newsgroups for nearly every product Microsoft provides, and often they are monitored by Microsoft employees. People who are helpful on the newsgroups can be elected by other peers or Microsoft employees for Microsoft Most Valuable Professional (MVP) status, which entitles people to a sort of special social status, in addition to possibilities for awards and other benefits.
Corporate affairs
Corporate structure
The company is run by a Board of Directors consisting of ten people, made up of mostly company outsiders (as is customary for publicly traded companies). Current members of the board of directors are:
Steve Ballmer,
James Cash, Jr., Dina Dublon, Bill Gates,
Raymond Gilmartin,
Reed Hastings, David Marquardt, Charles Noski, Helmut Panke, and
Jon Shirley. The ten board members are elected every year at the annual
shareholders' meeting, and those who do not get a majority of votes must submit a
resignation to the board, which will subsequently choose whether or not to accept the resignation. There are five committees within the board which oversee more specific matters. These committees include the Audit Committee, which handles accounting issues with the company including auditing and reporting; the Compensation Committee, which approves compensation for the CEO and other employees of the company; the Finance Committee, which handles financial matters such as proposing mergers and acquisitions; the Governance and Nominating Committee, which handles various corporate matters including nomination of the board; and the Antitrust Compliance Committee, which attempts to prevent company practices from violating antitrust laws.
There are several other aspects to the corporate structure of Microsoft. For worldwide matters there is the Executive Team, made up of sixteen company officers across the globe, which is charged with various duties including making sure employees understand Microsoft's culture of business. The sixteen officers of the Executive Team include the Chairman and Software architecture, the CEO, the General Counsel and Secretary, the
CFO, senior and group vice presidents from the business units, the CEO of the Europe, the Middle East and Africa regions; and the heads of Worldwide Sales, Marketing and Services; Human resources; and Corporate Marketing. In addition to the Executive Team there is also the Corporate Staff Council, which handles all major staff functions of the company, including approving corporate policies. The Corporate Staff Council is made up of employees from the Law and Corporate Affairs, Finance, Human Resources, Corporate Marketing, and Advanced Strategy and Policy groups at Microsoft. Other
Executive Officers include the Presidents and Vice Presidents of the various product divisions, leaders of the marketing section, and the
Chief technical officer, among others.
Stock
When the company debuted its IPO in
March 13, 1986, the
stock price was US $21.{{cite web ] format) By the close of the first trading day, the stock had closed at twenty-eight dollars, equivalent to 9.7 cents when adjusted for the company's first nine stock split. The initial close and ensuing rise in subsequent years made several Microsoft employees millions. The stock price peaked in 1999 at around US $119 (US $60.928 adjusting for splits). While the company has had nine stock splits, the first of which was in September 18
1987, the company did not start offering a dividend until January 16 2003. The dividend for the 2003 fiscal year was eight cents per
share (finance), followed by a dividend of sixteen cents per share the subsequent year. The company switched from yearly to quarterly dividends in 2005, for eight cents a share per quarter with a Special dividend of three dollars per share for the second quarter of the fiscal year.
Around 2003 the stock price began a slow descent. Despite the company's ninth split on February 2
2003 and subsequent increases in dividend payouts, the price of Microsoft's stock continued to fall for the next several years.* *
Diversity
In 2005, Microsoft received a 100% rating in the Corporate Equality Index from the Human Rights Campaign, a ranking of companies by how progressive the organization deems their policies concerning LGBT (
lesbian, homosexuality,
bisexuality and
transsexual) employees. Partly through the work of the
Gay and Lesbian Employees at Microsoft (GLEAM) group, Microsoft added gender expression to its anti-discrimination policies in April 2005, and the Human Rights Campaign upgraded Microsoft's Corporate Equality Index from its 86% rating in 2004 to its current 100% rating.
In April 2005, Microsoft received wide criticism for withdrawing support from Washington state's H.B. 1515 bill that would have extended the state's current anti-discrimination laws to people with alternate
sexual orientations. Microsoft was accused of bowing to pressure from local evangelical pastor Ken Hutcherson who met with a senior Microsoft executive and threatened a national boycott of Microsoft's products. Microsoft Caves on Gay Rights Microsoft also revealed they were paying evangelical conservative
Ralph Reed's company Century Strategies a $20,000 monthly fee. Payments to Reed Sully Microsoft Over 2,000 employees signed a petition asking Microsoft to reinstate support for the bill. Under harsh criticism from both outside and inside the company's walls, Microsoft decided to support the bill again in May 2005.
Microsoft hires many foreign workers as well as domestic ones, and is an outspoken opponent of the cap on H1B visas, which allow companies in the United States to employ certain foreign workers. Bill Gates claims the cap on H1B visas make it difficult to hire employees for the company, stating "I'd certainly get rid of the H1B cap."
Logos and slogans
In 1987, Microsoft adopted its current logo, the so-called "Pacman Logo" designed by Scott Baker (Microsoft). According to the March 1987
Computer Reseller News Magazine, "The new logo, in Helvetica italic typeface, has a slash between the
o and
s to emphasize the "soft" part of the name and convey motion and speed." Dave Norris, a Microsoft employee, ran an internal joke campaign to save the old logo, which was green, in all uppercase, and featured a fanciful letter
O, nicknamed the
blibbet, but it was discarded.
Microsoft's logo with the "
Your potential. Our passion." tagline below the main corporate name, is based on the slogan Microsoft had as of 2006. In 2002, the company started using the logo in the United States and eventually started a TV campaign with the slogan, changed from the previous tagline of
"Where do you want to go today?."Image:Mslogohistorical.png|Microsoft "blibbet" logo, used until 1987.Image:Microsoft - Where do you want to go today.svg|Microsoft logo with the 1994–2002 slogan
"Where do you want to go today?"Image:Microsoft logo slogan.png|Microsoft logo as of 2006, with the slogan
"Your potential. Our passion."
Criticism
Corporate
Since the 1980s, Microsoft has been the focus of much controversy in the computer industry. Most criticism has been for its business tactics, often described with the motto "embrace, extend and extinguish". Microsoft initially embraces a competing standard or product, then extends it to produce their own incompatible version of the software or standard, which in time extinguishes competition that does not or cannot use Microsoft's new version. These and other tactics have led to various companies and governments filing lawsuits against Microsoft.* * * Microsoft has been called a "velvet sweatshop" in reference to allegations of the company working its employees to the point where it might be bad for their health. The first instance of "velvet sweatshop" in reference to Microsoft originated from a
Seattle Times article in 1989, and later became used to describe the company by some of Microsoft's own employees.
Free software proponents point to the company's joining of the
Trusted Computing Platform Alliance (TCPA) as a cause of concern. A group of companies that seek to implement an initiative called
Trusted Computing (which is claimed to set out to increase security and privacy in a user's computer), the TCPA is decried by critics as a means to allow software developers to enforce any sort of restriction they wish over their software.
-->
Advocates of free software also take issue with Microsoft's promotion of
Digital Rights Management (DRM) and
total cost of ownership (TCO) comparisons with its "Get the facts" campaign. Digital Rights Management is a technology that allows content providers to impose restrictions on the methods by which their products are used on consumer hardware; and subsequently, detractors contend that such technology is an infringement on
fair use and other rights, especially given that it inhibits legal activities such as re-mixing or reproduction of material for use in slide shows.{{cite web ] | accessdate= 2006-05-18--> The "Get the facts" campaign argues that Windows Server has a lower TCO than Linux and lists a variety of studies in order to prove its case. Proponents of Linux unveiled their own study arguing that, contrary to one of Microsoft's claims, Linux has lower management costs than Windows Server. Another study by the
Yankee Group claims that upgrading from one version of Windows Server to another costs less than switching from Windows Server to Linux.
Technical
Older versions of Microsoft Windows were often characterized as being unstable—versions of Windows based on MS-DOS, and later the Windows 95 kernel from the mid 1990s to early 2000s, were widely panned for their instability, displaying the "Blue Screen of Death", when Windows abruptly terminates an application—usually due to malfunctioning drivers or hardware. In Windows NT/2000/XP Professional, the blue screen is also known as the
Windows Stop Message. While less frequent, Windows 2000 and XP are still susceptible to Blue Screens of Death. Blue Screens of Death in Windows NT/2000/XP and later Windows systems are the equivalent of
kernel panics in
Unix-like systems whereas BSODs in Windows 95 or 98 could be for much less severe problems and usually did not require a reboot. As an effort to enforce the usage of signed drivers (which must pass a compatibility test), Microsoft announced that they will disallow unsigned drivers in the
64-bit editions of Windows Vista. However,
Peter Gutmann (computer scientist) claims that an analysis of the certification process and its criteria demonstrate that the signed driver requirement's first priority is not functionality or performance standards, but mandatory support for
Digital rights management technology, which he claims actually lowers performance.
The security of Microsoft products is also often a target for critics. Rob Pegoraro, writing for the Washington Post, says that due to Windows leaving five Internet ports open for various running services, malware has an easier time compromising the system. In an article for SecurityFocus, Scott Granneman said that as of 2004-06-17 there were 153 accumulated security holes since
2001-04-18 and that Internet Explorer "is a buggy, insecure, dangerous piece of software." Mike Nash, a Microsoft Corporate Vice President, responded to Internet Explorer security concerns in a 2005 interview by stating that the version of Internet Explorer shipped with Windows XP Service Pack 2 gives it security on the same level as its competition. The current version, Internet Explorer 7, has a security overhaul with anti-phishing and malware prevention technology.
See also
General
Microsoft
- Actimates − Set of toys developed by Microsoft.
- Pcsafety − Part of Microsoft's technical support that deals with malware and virus issues.
- Trustworthy Computing − Microsoft's initiative for increasing security and reliability on PCs.
- Ultra Mobile PC − Joint specification by Microsoft and others for a small form factor tablet PC.
- Microsoft Studios − A division responsible for the creation of video content for Microsoft and its partners.
- Microsoft Research − A division responsible for the research of computer sciences.
Lists
- List of assets owned by Microsoft Corporation
- List of companies acquired by Microsoft Corporation
- List of Microsoft software applications
- List of Microsoft topics
Notes and references
External links
- Microsoft — Official website
{{Infobox_Company | company_name = Microsoft Corporation
| company_logo = ]
| company_type = [Public company ({{nasdaq2|MSFT-->)
| foundation =
Albuquerque, New Mexico, [United States ([April 4 [)
{{cite news
| url = http://news.bbc.co.uk/2/hi/business/5085630.stm
| title = Bill Gates: A timeline
| work = news.bbc.co.uk
| publisher = [BBC News
| date =
15 June [
| accessdate = 2007-08-15
-->
| location_city = [Redmond, Washington
| location_country = [United States
| key_people = [Bill Gates, [Entrepreneur and [Chairman#Types;
[Paul Allen, [Entrepreneur;
[Steve Ballmer, [Chief executive officer;
[Ray Ozzie, [Software Architecture
| industry = [Computer software
[Publishing
[Research and development
[Computer hardware
[Console game
| products = [Microsoft Windows
[Microsoft Office
[Microsoft Servers
[Microsoft Visual Studio
[Microsoft Dynamics
[Microsoft Game Studios[Xbox
[Windows Live
[Windows Mobile
[Zune
| revenue = {{profit--> [United States dollar51.12 [1000000000 (number) (2007)
{{cite web
| author = MSFT Investor Relations
| date =
July 19, [
| url = http://www.microsoft.com/msft/earnings/FY07/earn_rel_q4_07.mspx
| title = "Microsoft Fourth Quarter FY 2007 Earnings Release: Microsoft’s Annual Revenue Surpasses $50 Billion"
| work = microsoft.com
| publisher = Microsoft Corporation
| accessdate = 2007-08-15
-->
| operating_income = {{profit--> US $18.52 billion (2007)
| net_income = {{profit--> US $14.06 billion (2007)
| num_employees = 79,000 (2007)
{{cite web
| date =
August 1, [
| url = http://www.microsoft.com/presspass/inside_ms.mspx
| title = "Fast Facts About Microsoft"
| work = microsoft.com
| publisher = Microsoft Corporation
| accessdate = 2007-08-15
-->
| slogan = ''Your potential. Our passion.''
| homepage =
http://www.microsoft.com/worldwide/ www.microsoft.com
-->
Microsoft Corporation () (), is an
United States multinational corporation computer technology corporation with 79,000 employees in 102 countries and global annual revenue of United States dollar51.12
1000000000 (number) as of 2007. It develops, manufactures, licenses and supports a wide range of computer software products for computing devices. Headquartered in Redmond, Washington,
Washington, United States, its best selling products are the
Microsoft Windows operating system and the Microsoft Office suite of productivity software. These products have prominent positions in the desktop computer market, with market share estimates as high as 90% or more as of 2003 for Microsoft Office and 2006 for Microsoft Windows, in line with Bill Gates' vision "to get a workstation running our software onto every desk and eventually in every home".Quote from ComputerWorld 1985 (7/22); there is as yet no documented use of this vision statement prior to 1985. Gates' official bio asserts that he was 'Guided by a belief that the computer would be a valuable tool on every office desktop and in every home'.
Founded to develop and sell BASIC programming language
interpreter (computer software) for the
Altair 8800, Microsoft rose to dominate the home computer operating system market with
MS-DOS in the mid-1980s. The company released an
IPO in the
stock market, which, due to the ensuing rise of the stock price, has made four billionaires and an estimated 12,000 millionaires from Microsoft employees.Chapman, Merrill R.,
In search of stupidity: over 20 years of high-tech marketing disasters (2nd Edition), Apress, ISBN 1-59059-721-4* Throughout its history the company has been the target of criticism for various reasons, including
monopoly business practices—both the United States Department of Justice and the European Commission, among others, brought Microsoft to court for antitrust violations and software bundling. homepage at the United States Department of Justicehttp://europa.eu/rapid/pressReleasesAction.do?reference=IP/04/382&format=HTML&aged=1&language=EN&guiLanguage=en
Microsoft has footholds in other markets besides operating systems and office suites, with assets such as the
MSNBC cable television network, the MSN
Web portal, and the Encarta multimedia encyclopedia. The company also markets both computer hardware products such as the
IntelliPoint and
home entertainment products such as the
Xbox,
Xbox 360,
Zune and MSN TV. Known for what is generally described as a developer-centric business culture, Microsoft has historically given customer support over Usenet newsgroups and the World Wide Web, and awards
Microsoft MVP status to volunteers who are deemed helpful in assisting the company's customers.* * * The company's official website is one of the most visited on the Internet, receiving more than 2.4 million unique page views per day according to Alexa.com, who ranked the site 18th amongst all websites for traffic rank on September 12, 2007.
History
1975–1985: Founding
Following the launch of the Altair 8800, Bill Gates called the creators of the new
microcomputer,
Micro Instrumentation and Telemetry Systems (MITS), offering to demonstrate an implementation of the BASIC programming language for the system. After the demonstration, MITS agreed to distribute
Altair BASIC.
Bill Gates left
Harvard University, moved to Albuquerque, New Mexico where MITS was located, and founded Microsoft there. The company's first international office was founded on November 1, 1978, in Japan, entitled "
ASCII Microsoft" (now called "
Microsoft Japan"). On January 1, 1979, the company moved from Albuquerque to a new home in Bellevue, Washington. Steve Ballmer joined the company on June 11,
1980, and later succeeded Bill Gates as
CEO.
DOS (Disk storage Operating System) was the operating system that brought the company its first real success. On
August 12, 1981, after negotiations with Digital Research failed, International Business Machines awarded a contract to Microsoft to provide a version of the
CP/M operating system, which was set to be used in the upcoming IBM Personal Computer (PC). For this deal, Microsoft purchased a CP/M clone called
86-DOS from
Seattle Computer Products, which IBM renamed to PC-DOS. Later, the market saw a flood of IBM PC clones after Columbia Data Products successfully cloned the IBM BIOS, and by aggressively marketing
MS-DOS to manufacturers of IBM-PC clones, Microsoft rose from a small player to one of the major software vendors in the home computer industry. The company expanded into new markets with the release of the
Microsoft Mouse in 1983, as well as a publishing division named Microsoft Press.
1985–1995: OS/2 and Windows
In August 1985, Microsoft and IBM partnered in the development of a different operating system called OS/2. On November 20,
1985, Microsoft released its first retail version of
Microsoft Windows, originally a graphical extension for its MS-DOS operating system. On March 13, 1986 the company went public with an IPO, with a starting initial offering price of $21.00 and ending at the first day of trading as at US $28.00. In 1987, Microsoft eventually released their first version of OS/2 to
Original equipment manufacturer. See May 1987 releases.
]
In ], Microsoft introduced its flagship office suite,
Microsoft Office. This was a bundle of separate office productivity applications, such as Microsoft Word and
Microsoft Excel. On
May 22,
1990 Microsoft launched
Windows 3.0. The new version of Microsoft's operating system boasted such new features as streamlined
user interface graphics and improved protected mode capability for the
Intel 80386 processor; it sold over 100,000 copies in two weeks. Windows at the time generated more revenue for Microsoft than OS/2, and the company decided to move more resources from OS/2 to Windows. In the ensuing years, the popularity of OS/2 declined, and Windows quickly became the favored PC platform.
During the transition from MS-DOS to Windows, the success of Microsoft's product Microsoft Office allowed the company to gain ground on application-software competitors, such as
WordPerfect and
Lotus 1-2-3. According to
The Register, Novell, an owner of WordPerfect for a time, alleged that Microsoft used its inside knowledge of the DOS and Windows kernels and of undocumented
Application Programming Interface features to make Office perform better than its competitors. Eventually, Microsoft Office became the dominant business suite, with a
market share far exceeding that of its competitors.
In 1993, Microsoft released
Windows NT 3.1, a business operating system with the Windows 3.1 user interface but an entirely different kernel. In 1995, Microsoft released Windows 95, a new version of the company's flagship operating system which featured a completely new user interface, including a novel
Start menu; more than a million copies of Microsoft Windows 95 were sold in the first four days after its release. The company also released its
web browser,
Internet Explorer, with the Windows 95 Plus! Pack in August 1995 and subsequent Windows versions.
1995–2005: Internet and legal issues
In the mid-90s, Microsoft began to expand its product line into
computer networking and the World Wide Web. On
August 24 1995, it launched a major online service, MSN (Microsoft Network), as a direct competitor to AOL. MSN became an umbrella service for Microsoft's online services. The company continued to branch out into new markets in 1996, starting with a joint venture with NBC to create a new 24/7 cable news station, MSNBC. Microsoft entered the personal digital assistant (PDA) market in November with Windows CE 1.0, a new built-from-scratch version of their flagship operating system, specifically designed to run on low-memory, low-performance machines, such as handhelds and other small computers. Later in 1997,
Internet Explorer 4.0 was released for both
Mac OS and Windows, marking the beginning of the takeover of the browser market from rival Netscape. In October, the Justice Department filed a motion in the Federal
District court in which they stated that Microsoft had violated an agreement signed in 1994, and asked the court to stop the bundling of Internet Explorer with Windows.
The year 1998 was significant in Microsoft's history, with Bill Gates appointing
Steve Ballmer as president of Microsoft but remaining as Chair and CEO himself. The company released Windows 98, an update to Windows 95 that incorporated a number of Internet-focused features and support for new types of devices. On April 3 2000, a judgment was handed down in the case of
United States v. Microsoft, calling the company an "abusive monopoly" and forcing the company to split into two separate units. Part of this ruling was later overturned by a federal
Appeal, and eventually settled with the U.S. Department of Justice in 2001.
In 2001, Microsoft released
Windows XP, the first version that encompassed the features of both its business and home product lines. XP introduced a new graphical user interface, the first such change since Windows 95. Later, with the release of the Xbox Microsoft entered the multi-billion-dollar game console market dominated by Sony and Nintendo. Microsoft encountered more turmoil in March 2004 when antitrust legal action was brought against it by the
European Union for allegedly abusing its market dominance (see
European Union Microsoft antitrust case), eventually resulting in a judgement to produce a new version of its Windows XP platform—called Windows XP Home Edition N—that did not include its Windows Media Player. (from the official EU website)
2005–present: Vista and other transitions
In 2006, Bill Gates announced a two year transition period from his role as Chief
Software architect, which would be taken by Ray Ozzie, and planned to remain the company's chairman, head of the Board of Directors and act as an adviser on key projects. As of July 2007, Windows Vista is Microsoft's latest operating system, released in January 2007.
Microsoft Office 2007 was released at the same time; its "
Ribbon (computing)" user interface is a significant departure from its predecessors.
Product divisions
To be more precise in tracking performance of each unit and delegating responsibility, Microsoft reorganized into seven core business groups—each an independent financial entity—in April 2002. Later, on September 20
2005, Microsoft announced a rationalization of its original seven business groups into the three core divisions that exist today: the Windows Client, MSN and Server and Tool groups were merged into the
Microsoft Platform Products and Services Division; the Information Worker and Microsoft Business Solutions groups were merged into the
Microsoft Business Division; and the
mobile computing and Home and Entertainment groups were merged into the
Microsoft Entertainment and Devices Division.
Platform Products and Services Division
, one of the company's best-known products.
This division produces Microsoft's
flagship product, the Windows operating system. It has been produced in many versions, including Windows 3.1, Windows 95,
Windows 98,
Windows 2000, Windows 2000 server, Windows Me, Windows Server 2003,
Windows XP and Windows Vista. Almost all
IBM PC compatible personal computers come with Windows preinstalled. The current desktop version of Windows is Windows Vista. The
online service MSN, the cable television station MSNBC and the Microsoft online magazine
Slate are all part of this division. (
Slate was acquired by
The Washington Post on December 21,
2004.) At the end of 1997, Microsoft acquired Hotmail, the most popular webmail service, which it rebranded as "MSN Hotmail". In 1999, Microsoft introduced
MSN Messenger, an instant messaging client, to compete with the popular
AOL Instant Messenger. Along with Windows Vista, MSN Messenger is to become Windows Live Messenger.
Microsoft Visual Studio is the company's set of programming tools and compilers. The software product is GUI-oriented and links easily with the
Windows APIs, but must be specially configured if used with non-Microsoft libraries. The current version is
Visual Studio 2005. The previous version,
Visual Studio.Net 2003, was named after the .NET initiative, a Microsoft marketing initiative covering a number of technologies. Microsoft's definition of .NET continues to evolve. As of 2004, .NET aims to ease the development of Microsoft Windows-based applications that use the Internet, by deploying a new Microsoft communications system,
Indigo (now renamed
Windows Communication Foundation). This is intended to address some issues previously introduced by Microsoft's DLL design, which made it difficult, even impossible in some situations, to manage, install multiple versions of complex
software packages on the same system (see DLL-hell), and provide a more consistent development platform for all Windows applications (see
Common Language Infrastructure). In addition, the Company established a set of certification programs to recognize individuals who have expertise in its software and solutions. Similar to offerings from
Cisco Systems, Sun Microsystems,
Novell, IBM, and
Oracle Corporation, these tests are designed to identify a minimal set of proficiencies in a specific role; this includes developers (Microsoft Certified Professional), system/network analysts (MCSE), trainers ("
Microsoft Certified Professional") and administrators (MCSA and
MCDBA).
Microsoft offers a suite of Server (computing) software, entitled Windows Server System.
Windows Server 2003, an operating system for network servers, is the core of the Windows Server System line. Another server product, Systems Management Server, is a collection of tools providing remote-control abilities, patch management, software distribution and a hardware/software inventory. Other server products include:
Business Division
The Microsoft Business Division produces
Microsoft Office, which is the company's line of office software. The software product includes
Microsoft Office Word (a word processor),
Microsoft Access (a personal relational database application), Microsoft Excel (a spreadsheet program),
Microsoft Office Outlook (Windows-only
collaborative software, frequently used with
Microsoft Exchange Server), Microsoft PowerPoint (presentation software), and Microsoft Publisher (
desktop publishing software). A number of other products were added later with the release of Office 2003 including Microsoft Visio,
Microsoft Project,
Microsoft MapPoint,
Microsoft InfoPath and
Microsoft Office OneNote.
The division focuses on developing financial and business management software for companies. These products include products formerly produced by the Business Solutions Group, which was created in April 2001 with the acquisition of
Great Plains (accounting). Subsequently, Microsoft Navision was acquired to provide a similar entry into the European market, resulting in the planned release of Microsoft Dynamics NAV in 2006. The group markets Axapta and Solomon, catering to similar markets, which is scheduled to be combined with the Navision and Great Plains lines into a common platform called
Microsoft Dynamics.
Entertainment and Devices Division
, Microsoft's second system in the gaming console market.
Microsoft has attempted to expand the Windows brand into many other markets, with products such as
Windows CE for
Personal Digital Assistant and its "Windows-powered" Smartphone products. Microsoft initially entered the mobile market through Windows CE for
handheld devices, which today has developed into
Windows Mobile 6. The focus of the operating system is on devices where the OS may not directly be visible to the end user, in particular, appliances and cars. The company produces MSN TV, formerly WebTV, a television-based Internet appliance. Microsoft used to sell a set-top Digital Video Recorder (DVR) called the
Microsoft TV, which allowed users to record up to 35 hours of television programming from a
Direct-To-Home satellite television provider
DirecTV. This was the main competition in the UK for British Sky Broadcasting's (BSkyB) SKY + service, owned by Rupert Murdoch. UltimateTV has since been discontinued, with DirecTV instead opting to market DVRs from
TiVo Inc. before later switching to their own
Digital video recorder brand.
Microsoft sells computer games that run on Windows PCs, including titles such as
Age of Empires,
Halo (video game series) and the
Microsoft Flight Simulator series. It produces a line of reference works that include encyclopedias and atlas (cartography), under the name Encarta. Microsoft Zone hosts free premium and retail games where players can compete against each other and in tournaments. Microsoft entered the multi-billion-dollar game console market dominated by Sony and Nintendo in late 2001, with the release of the Xbox. The company develops and publishes its own video games for this console, with the help of its
Microsoft Game Studios subsidiary, in addition to third-party developer Xbox video game publishers such as Electronic Arts and Activision, who pay a license fee to publish games for the system. The Xbox also has a successor in the
Xbox 360, released on
2005-11-22 in
North America and other countries. With the Xbox 360, Microsoft hopes to compensate for the losses incurred with the original
Xbox. However, Microsoft made some decisions considered controversial in the video
Gaming Community, such as selling two different versions of the system, as well as providing backward compatibility with only particular Xbox titles. In addition to the Xbox line of products, Microsoft also markets a number of other computing-related hardware products as well, including
computer mouse, Computer keyboard,
joysticks, and gamepads, along with other
game controllers, the production of which is outsourced in most cases.
Business culture
Microsoft has often been described as having a developer-centric business culture. A great deal of time and money is spent each year on recruiting young university-trained
software developers and on keeping them in the company. For example, while many software companies often place an entry-level software developer in a cubicle desk within a large office space filled with other cubicles, Microsoft assigns a private or semiprivate closed office to every developer or pair of developers. In addition, key
decision making at every level are either developers or former developers. In a sense, the software developers at Microsoft are considered the "stars" of the company in the same way that the sales staff at IBM are considered the "stars" of their company.
Within Microsoft the expression
eat one's own dog food is used to describe the policy of using the latest Microsoft products inside the company in an effort to test them in "real-world" situations. Only prerelease and beta versions of products are considered dog food. This is usually shortened to just "dogfood" and is used as noun, verb, and adjective. The company is also known for their hiring process, dubbed the "Microsoft interview", which is notorious for off-the-wall questions such as "Why is a manhole cover round?" and is a process often mimicked in other organizations, although these types of questions are rarer now than they were in the past. For fun, Microsoft also hosts the Microsoft Puzzle Hunt, an annual
puzzle hunt (a live puzzle game where teams compete to solve a series of puzzles) held at the Redmond campus.
As of 2006, Microsoft employees, not including Bill Gates, have given over $2.5bn dollars to
non-profit organizations worldwide, making Microsoft the worldwide top company in per-employee donations. Starting around 2005, a blogger claiming to be an employee of Microsoft, dubbing itself
Mini-Microsoft, claims that the company has become a "passionless, process-ridden, lumbering idiot," due in part to ineffective management, and calls for the company to be downsized. In January 2007, the Harris Interactive/The Wall Street Journal Reputation Quotient survey came to the conclusion that Microsoft had the world's best corporate reputation, citing strong financial performance, vision & leadership, workplace environment rankings, and the charitable deeds of the
Bill & Melinda Gates Foundation.
User culture
Technical reference for developers and articles for various Microsoft magazines such as
Microsoft Systems Journal (or MSJ) are available through the Microsoft Developer Network, often called MSDN. MSDN also offers subscriptions for companies and individuals, and the more expensive subscriptions usually offer access to pre-release beta versions of Microsoft software. In recent years, Microsoft launched a community site for developers and users, entitled
Channel9, which provides many modern features such as a
wiki and an
Internet forum. Another community site that provides daily
videocasts and other services,
On10.net, launched on March 3, 2006.
Most free technical support available through Microsoft is provided through online Usenet
newsgroups (in the early days it was also provided on
CompuServe). There are several of these newsgroups for nearly every product Microsoft provides, and often they are monitored by Microsoft employees. People who are helpful on the newsgroups can be elected by other peers or Microsoft employees for Microsoft Most Valuable Professional (MVP) status, which entitles people to a sort of special social status, in addition to possibilities for awards and other benefits.
Corporate affairs
Corporate structure
The company is run by a Board of Directors consisting of ten people, made up of mostly company outsiders (as is customary for
publicly traded companies). Current members of the
board of directors are:
Steve Ballmer,
James Cash, Jr., Dina Dublon,
Bill Gates,
Raymond Gilmartin,
Reed Hastings, David Marquardt,
Charles Noski,
Helmut Panke, and
Jon Shirley. The ten board members are elected every year at the annual
shareholders' meeting, and those who do not get a majority of votes must submit a
resignation to the board, which will subsequently choose whether or not to accept the resignation. There are five committees within the board which oversee more specific matters. These committees include the Audit Committee, which handles accounting issues with the company including auditing and reporting; the Compensation Committee, which approves compensation for the CEO and other employees of the company; the Finance Committee, which handles
financial matters such as proposing mergers and acquisitions; the Governance and Nominating Committee, which handles various corporate matters including nomination of the board; and the Antitrust Compliance Committee, which attempts to prevent company practices from violating
antitrust laws.
There are several other aspects to the corporate structure of Microsoft. For worldwide matters there is the Executive Team, made up of sixteen company officers across the globe, which is charged with various duties including making sure employees understand Microsoft's culture of business. The sixteen officers of the Executive Team include the Chairman and Software architecture, the CEO, the
General Counsel and Secretary, the CFO, senior and group vice presidents from the business units, the CEO of the Europe, the Middle East and Africa regions; and the heads of Worldwide Sales, Marketing and Services;
Human resources; and Corporate Marketing. In addition to the Executive Team there is also the Corporate Staff Council, which handles all major staff functions of the company, including approving corporate policies. The Corporate Staff Council is made up of employees from the Law and Corporate Affairs, Finance, Human Resources, Corporate Marketing, and Advanced Strategy and Policy groups at Microsoft. Other
Executive Officers include the Presidents and Vice Presidents of the various product divisions, leaders of the marketing section, and the Chief technical officer, among others.
Stock
When the company debuted its
IPO in
March 13,
1986, the stock price was US $21.{{cite web ] format) By the close of the first trading day, the stock had closed at twenty-eight dollars, equivalent to 9.7 cents when adjusted for the company's first nine stock split. The initial close and ensuing rise in subsequent years made several Microsoft employees millions. The stock price peaked in 1999 at around US $119 (US $60.928 adjusting for splits). While the company has had nine stock splits, the first of which was in September 18
1987, the company did not start offering a
dividend until
January 16 2003. The dividend for the 2003
fiscal year was eight cents per share (finance), followed by a dividend of sixteen cents per share the subsequent year. The company switched from yearly to quarterly dividends in 2005, for eight cents a share per quarter with a
Special dividend of three dollars per share for the second quarter of the fiscal year.
Around 2003 the stock price began a slow descent. Despite the company's ninth split on February 2 2003 and subsequent increases in dividend payouts, the price of Microsoft's stock continued to fall for the next several years.* *
Diversity
In 2005, Microsoft received a 100% rating in the Corporate Equality Index from the
Human Rights Campaign, a ranking of companies by how progressive the organization deems their policies concerning
LGBT (lesbian,
homosexuality, bisexuality and
transsexual) employees. Partly through the work of the
Gay and Lesbian Employees at Microsoft (GLEAM) group, Microsoft added gender expression to its anti-discrimination policies in April 2005, and the Human Rights Campaign upgraded Microsoft's Corporate Equality Index from its 86% rating in 2004 to its current 100% rating.
In April 2005, Microsoft received wide criticism for withdrawing support from Washington state's H.B. 1515 bill that would have extended the state's current anti-discrimination laws to people with alternate
sexual orientations. Microsoft was accused of bowing to pressure from local evangelical pastor
Ken Hutcherson who met with a senior Microsoft executive and threatened a national boycott of Microsoft's products. Microsoft Caves on Gay Rights Microsoft also revealed they were paying evangelical conservative Ralph Reed's company Century Strategies a $20,000 monthly fee. Payments to Reed Sully Microsoft Over 2,000 employees signed a petition asking Microsoft to reinstate support for the bill. Under harsh criticism from both outside and inside the company's walls, Microsoft decided to support the bill again in May 2005.
Microsoft hires many foreign workers as well as domestic ones, and is an outspoken opponent of the cap on H1B visas, which allow companies in the United States to employ certain foreign workers. Bill Gates claims the cap on H1B visas make it difficult to hire employees for the company, stating "I'd certainly get rid of the H1B cap."
Logos and slogans
In 1987, Microsoft adopted its current logo, the so-called "
Pacman Logo" designed by
Scott Baker (Microsoft). According to the March 1987
Computer Reseller News Magazine, "The new logo, in Helvetica italic typeface, has a slash between the
o and
s to emphasize the "soft" part of the name and convey motion and speed." Dave Norris, a Microsoft employee, ran an internal joke campaign to save the old logo, which was green, in all uppercase, and featured a fanciful letter
O, nicknamed the
blibbet, but it was discarded.
Microsoft's logo with the "
Your potential. Our passion." tagline below the main corporate name, is based on the slogan Microsoft had as of 2006. In 2002, the company started using the logo in the United States and eventually started a TV campaign with the slogan, changed from the previous tagline of
"Where do you want to go today?."Image:Mslogohistorical.png|Microsoft "blibbet" logo, used until 1987.Image:Microsoft - Where do you want to go today.svg|Microsoft logo with the 1994–2002 slogan
"Where do you want to go today?"Image:Microsoft logo slogan.png|Microsoft logo as of 2006, with the slogan
"Your potential. Our passion."
Criticism
Corporate
Since the 1980s, Microsoft has been the focus of much controversy in the computer industry. Most criticism has been for its business tactics, often described with the motto "
embrace, extend and extinguish". Microsoft initially embraces a competing standard or product, then extends it to produce their own incompatible version of the software or standard, which in time extinguishes competition that does not or cannot use Microsoft's new version. These and other tactics have led to various companies and governments filing lawsuits against Microsoft.* * * Microsoft has been called a "velvet sweatshop" in reference to allegations of the company working its employees to the point where it might be bad for their health. The first instance of "velvet sweatshop" in reference to Microsoft originated from a
Seattle Times article in 1989, and later became used to describe the company by some of Microsoft's own employees.
Free software proponents point to the company's joining of the Trusted Computing Platform Alliance (TCPA) as a cause of concern. A group of companies that seek to implement an initiative called
Trusted Computing (which is claimed to set out to increase security and privacy in a user's computer), the TCPA is decried by critics as a means to allow software developers to enforce any sort of restriction they wish over their software.
-->
Advocates of free software also take issue with Microsoft's promotion of Digital Rights Management (DRM) and
total cost of ownership (TCO) comparisons with its "Get the facts" campaign. Digital Rights Management is a technology that allows content providers to impose restrictions on the methods by which their products are used on consumer hardware; and subsequently, detractors contend that such technology is an infringement on
fair use and other rights, especially given that it inhibits legal activities such as re-mixing or reproduction of material for use in slide shows.{{cite web ] | accessdate= 2006-05-18--> The "Get the facts" campaign argues that Windows Server has a lower TCO than Linux and lists a variety of studies in order to prove its case. Proponents of Linux unveiled their own study arguing that, contrary to one of Microsoft's claims, Linux has lower management costs than Windows Server. Another study by the Yankee Group claims that upgrading from one version of Windows Server to another costs less than switching from Windows Server to Linux.
Technical
Older versions of Microsoft Windows were often characterized as being unstable—versions of Windows based on MS-DOS, and later the Windows 95 kernel from the mid 1990s to early 2000s, were widely panned for their instability, displaying the "
Blue Screen of Death", when Windows abruptly terminates an application—usually due to malfunctioning drivers or hardware. In Windows NT/2000/XP Professional, the blue screen is also known as the
Windows Stop Message. While less frequent, Windows 2000 and XP are still susceptible to Blue Screens of Death. Blue Screens of Death in Windows NT/2000/XP and later Windows systems are the equivalent of
kernel panics in Unix-like systems whereas BSODs in Windows 95 or 98 could be for much less severe problems and usually did not require a reboot. As an effort to enforce the usage of signed drivers (which must pass a compatibility test), Microsoft announced that they will disallow unsigned drivers in the 64-bit editions of Windows Vista. However, Peter Gutmann (computer scientist) claims that an analysis of the certification process and its criteria demonstrate that the signed driver requirement's first priority is not functionality or performance standards, but mandatory support for Digital rights management technology, which he claims actually lowers performance.
The security of Microsoft products is also often a target for critics. Rob Pegoraro, writing for the Washington Post, says that due to Windows leaving five Internet ports open for various running services, malware has an easier time compromising the system. In an article for SecurityFocus, Scott Granneman said that as of
2004-06-17 there were 153 accumulated security holes since
2001-04-18 and that Internet Explorer "is a buggy, insecure, dangerous piece of software." Mike Nash, a Microsoft Corporate Vice President, responded to Internet Explorer security concerns in a 2005 interview by stating that the version of Internet Explorer shipped with Windows XP Service Pack 2 gives it security on the same level as its competition. The current version,
Internet Explorer 7, has a security overhaul with anti-phishing and malware prevention technology.
See also
General
Microsoft
- Actimates − Set of toys developed by Microsoft.
- Pcsafety − Part of Microsoft's technical support that deals with malware and virus issues.
- Trustworthy Computing − Microsoft's initiative for increasing security and reliability on PCs.
- Ultra Mobile PC − Joint specification by Microsoft and others for a small form factor tablet PC.
- Microsoft Studios − A division responsible for the creation of video content for Microsoft and its partners.
- Microsoft Research − A division responsible for the research of computer sciences.
Lists
Notes and references
External links
- Microsoft — Official website
Microsoft Website
Microsoft in the UK. The entry page to Microsoft UK's website. Find software, solutions and answers, support and Microsoft news.
Microsoft Help and Support
A searchable knowledgebase of software and hardware FAQs (Frequently Asked Questions).
Microsoft Worldwide Home
Web Sites. To visit the Web site of any Microsoft Worldwide Office, choose from the drop-down list:
Microsoft Windows Update
Latest bug fixes for Microsoft Windows, including fixes for some possible DoS attacks.
Microsoft Research Home
Corporate research division. Includes projects and publications, news and history, and job opportunities.
Microsoft
Who's jealous of you? Windows Vista™. 2007 Microsoft Office system 2007. Xbox 360™. Windows Live™. Names that will keep yours at the front of the customer's mind.
Microsoft
The doctors are in . Let Doctor Micro and Doctor Soft take you around our technological careers site so that you can discover what it’s like to work here, what you could be ...
Office Online Home Page - Microsoft Office Online
Offers how-to articles, downloads, templates, clip art, and training.
Office Online Home Page - Microsoft Office Online
Create documents, notes, spreadsheets and presentations with speed and ease
BBC NEWS | Technology | Microsoft warns on Vista update
An upcoming update to Windows Vista could stop some third-party programs running, warns Microsoft.